Hybrid Banking Associate: Service & Teller

Eastern Bank; Randolph (MA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank seeks a Service Associate/Teller hybrid to operate between the platform sales and teller lines. The role involves opening deposit accounts, processing loan applications, and proactively serving customers to grow the portfolio.

The position blends customer service with teller transactions, requiring the ability to manage multiple tasks in a fast-paced branch environment and adhere to bank policies while achieving quarterly sales goals.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience in retail/financial services preferred.
• Banking experience a plus.
• Able to learn product details quickly.

Responsibilities

• Open deposit accounts and process loan applications.
• Close loans for customers and refer to other bank lines.
• Proactively engage high-value customers to grow the portfolio.
• Process deposits, cash checks, and handle monetary instrument sales.
• Follow bank policies and ensure operational compliance.

Skills

Customer service

Sales

Teller duties

Multitasking

Education

High school diploma or equivalent

Job description

Eastern Bank seeks a Service Associate/Teller hybrid to operate between the platform sales and teller lines. The role involves opening deposit accounts, processing loan applications, and proactively serving customers to grow the portfolio.

The position blends customer service with teller transactions, requiring the ability to manage multiple tasks in a fast-paced branch environment and adhere to bank policies while achieving quarterly sales goals.