Hybrid Auto Damage Claims Specialist

Travelers; Wyomissing (Berks County); Hybrid; USD 55,000 - 91,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid Time Off

Wellness program

Job summary

Travelers is seeking a Claim Representative, Auto Damage, to support customers and third-party claimants through the auto claims process. You will review policies, determine coverage, and manage settlements while coordinating with appraisal teams and repair facilities.

The role offers a hybrid work model with opportunities to develop expertise in a fast-paced environment. A High School diploma and auto claim experience are required, with an active adjuster license where applicable.

Qualifications

• Bachelor’s Degree not required; high school diploma or GED required.

Responsibilities

• Manage auto physical damage claims from first notice of loss through resolution and settlement, handling low to moderate complexity cases.
• Evaluate policy terms to determine coverage and negotiate settlements within authority.
• Coordinate with appraisal teams and repair facilities for accurate damage assessments and timely claim resolution.
• Maintain accurate records in the claim management system and document findings.
• Communicate with insureds, claimants, and internal stakeholders clearly and professionally.
• Adapt to new technology implementations and digital tool rollouts, ensuring productivity.

Skills

Auto claim handling

Adjuster license

Claims management systems

Microsoft Office

Education

High School Diploma / GED

Tools

Claims management systems

Microsoft Office

Job description

Travelers is seeking a Claim Representative, Auto Damage, to support customers and third-party claimants through the auto claims process. You will review policies, determine coverage, and manage settlements while coordinating with appraisal teams and repair facilities.

The role offers a hybrid work model with opportunities to develop expertise in a fast-paced environment. A High School diploma and auto claim experience are required, with an active adjuster license where applicable.