Auto Damage Claims Specialist

Travelers; United States; On-site; USD 55,000 - 91,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off

Pension Plan

Student loan support

Job summary

Travelers is seeking a Claim Rep, Auto Damage, to support customers and third-party claimants through the auto claims process from first notice of loss through settlement. You will provide clear explanations of policies and coverage, while evaluating claims to ensure accurate payments.

You will assess coverage and liability, negotiate settlements within authority, coordinate with appraisal teams and repair facilities, document findings, and communicate professionally with customers and

Qualifications

• Bachelor’s degree required.
• Two years of auto claim handling experience.
• Active adjuster license, where applicable.
• Proficient in claims management systems and Microsoft Office.

Responsibilities

• Manage auto physical damage claims from first notice of loss through resolution and settlement.
• Evaluate policy terms, conditions and exclusions to determine coverage and liability.
• Negotiate settlements within your authority.
• Coordinate with appraisal teams and repair facilities for accurate damage assessments.
• Document findings in the claim management system and maintain records.

Skills

Auto claim handling

Microsoft Office

Communication skills

Decision making

Education

Bachelor’s Degree

Tools

Claims management systems

Enterprise technology platforms

Job description

Travelers is seeking a Claim Rep, Auto Damage, to support customers and third-party claimants through the auto claims process from first notice of loss through settlement. You will provide clear explanations of policies and coverage, while evaluating claims to ensure accurate payments.

You will assess coverage and liability, negotiate settlements within authority, coordinate with appraisal teams and repair facilities, document findings, and communicate professionally with customers and