Hybrid Auto Appraiser - Virtual Damage Estimator

Travelers; Franklin (NC); Hybrid; USD 64,000 - 105,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Wellness Program

Volunteer Encouragement

Job summary

Travelers is hiring an Inside Auto Appraiser in Franklin, NC for a hybrid role. You will perform virtual inspections, estimate repair costs, and settle claims with a focus on accuracy and efficiency. The position requires strong customer service and collaboration with repair partners.

You will work with estimating software, coordinate with shops and claim professionals, and adapt to new digital tools and processes while providing excellent service to policyowners.

Qualifications

• Bachelor’s degree required.
• Active adjuster license where applicable.
• Two years of auto physical damage appraisal experience.

Responsibilities

• Review and assess vehicle damage via virtual inspections to determine repair needs.
• Prepare accurate repair estimates using industry-standard software.
• Evaluate and settle total losses by determining actual cash value through market research.

Skills

Customer service

Communication

Negotiation

Education

Bachelor’s Degree

Tools

Estimating software

Job description

Travelers is hiring an Inside Auto Appraiser in Franklin, NC for a hybrid role. You will perform virtual inspections, estimate repair costs, and settle claims with a focus on accuracy and efficiency. The position requires strong customer service and collaboration with repair partners.

You will work with estimating software, coordinate with shops and claim professionals, and adapt to new digital tools and processes while providing excellent service to policyowners.