Auto Damage Appraiser — Remote/Hybrid (Bridgewater, MA)

VetJobs; Bridgewater (MA); Remote; USD 64,000 - 105,000; Full time

Job summary

Travelers Insurance in Bridgewater, MA seeks an Outside Auto Appraiser to inspect damaged vehicles, estimate repair costs, and determine actual cash value for settlements. This remote role can involve on-site client locations and mobile work, delivering expert guidance to claim staff.

You will review estimates, collaborate with body shops, and use standard estimating software. A two-year auto damage appraisal background, a valid license, and strong customer service are required.

Qualifications

• Two years of auto physical damage appraisal experience.
• Bachelor’s Degree.
• Active adjuster license, where applicable.
• Proficient in claims management and estimating software.
• Strong verbal and written communication skills.
• Ability to exercise sound judgement and make effective decisions.
• Exceptional customer service and ability to handle claims professionally.
• Valid driver’s license.

Responsibilities

• Inspect and assess vehicle damage via on-site or virtual inspections.
• Prepare repair estimates using estimating software to determine costs.
• Evaluate and settle vehicle total losses by determining actual cash value.
• Negotiate repair costs and settlements with body shops and claimants.
• Explain the appraisal process to customers and keep them informed.
• Collaborate with claim representatives and vendors to coordinate repairs.

Skills

Customer service

Communication

Attention to detail

Decision making

Stress management

Education

Bachelor’s Degree

High School/GED

Tools

Microsoft Office

Estimating software

Claims management software

Job description

Travelers Insurance in Bridgewater, MA seeks an Outside Auto Appraiser to inspect damaged vehicles, estimate repair costs, and determine actual cash value for settlements. This remote role can involve on-site client locations and mobile work, delivering expert guidance to claim staff.

You will review estimates, collaborate with body shops, and use standard estimating software. A two-year auto damage appraisal background, a valid license, and strong customer service are required.