Hybrid Application Support Engineer — 24x7 Incident Response

MainframeMaster; Tampa (FL); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Comprehensive health and life insurance

Paid Time Off

Job summary

MainframeMaster is seeking an Application Support Engineer in Tampa, Florida. The role involves supporting DTCC applications and providing technical assistance to ensure systems operate smoothly. Candidates should have at least 4 years of experience and familiarity with programming and troubleshooting.

This position offers a hybrid working model, allowing for three days onsite and two days remote work. Responsibilities include monitoring production applications and supporting disaster recovery efforts.

Qualifications

• Minimum of 4 years of related experience.
• Bachelor's degree preferred or equivalent experience.
• Knowledge on application support with basic programming skills.

Responsibilities

• Support DTCC applications by providing monitoring and system support.
• Provide 24x7 support for event monitoring and incident triage.
• Support disaster recovery test planning and execution.

Skills

Application support

Troubleshooting and support skills

Basic programming skills

Problem-solving skills

Familiarity with cloud technologies

Scripting languages

Education

Bachelor's degree or equivalent experience

Tools

DB2

Oracle

AWS

Splunk

Python

COBOL

Job description

MainframeMaster is seeking an Application Support Engineer in Tampa, Florida. The role involves supporting DTCC applications and providing technical assistance to ensure systems operate smoothly. Candidates should have at least 4 years of experience and familiarity with programming and troubleshooting.

This position offers a hybrid working model, allowing for three days onsite and two days remote work. Responsibilities include monitoring production applications and supporting disaster recovery efforts.