Application Support Engineer

Underground Administration; Tampa (FL); Hybrid; Full time

Benefits offered by this job

Full Benefits Package

Job summary

A technology services company is seeking a Lead Application Support Engineer located in Tampa, specializing in distributed systems and enterprise applications. This hybrid role involves managing critical production environments and driving technical improvements through automation. Candidates must have 4+ years of experience in application support and possess proficiency in Java/J2EE and monitoring tools like Splunk. The position offers a comprehensive benefits package and requires onsite presence for three days a week.

Qualifications

• 4+ years Distributed Application Support.
• Experience with Java/J2EE ecosystem.
• Proficiency in monitoring tools like Splunk and DynaTrace.

Responsibilities

• Manage and resolve critical incidents.
• Support production monitoring.
• Document disaster recovery processes.
• Automate processes.
• Collaborate across teams.
• Manage application deployment and upgrades.
• Monitor risks and ensure compliance.

Skills

Distributed Application Support

Java/J2EE ecosystem

Monitoring tools (Splunk, DynaTrace)

Strong problem-solving abilities

Creative technical approach

Cross-functional collaboration skills

Risk-aware mindset

Process improvement focus

Education

Bachelor's degree or equivalent experience

6+ years relevant technical experience

Tools

OpenShift

Tomcat

WebSphere

Automation tools

Job description

About the job

Location: Hybrid (3 days onsite - Tuesday/Wednesday + flexible)

Full Benefits Package

Role Overview

Lead Application Support Engineer specializing in distributed systems and enterprise applications. Focus on maintaining critical production environments while driving technical improvements and automation initiatives.

Responsibilities

• Critical incident management and resolution
• Production monitoring and support
• Disaster recovery execution and documentation
• Process automation and enhancement
• Cross-team technical collaboration
• Application deployment and upgrade management
• Risk monitoring and compliance support

Required Technical Skills

• 4+ years Distributed Application Support
• Java/J2EE ecosystem experience
• Monitoring tools (Splunk, DynaTrace)

Preferred Experience

• Container platforms (OpenShift)
• Middleware (Tomcat, WebSphere)
• Mainframe operations
• Automation tools

Education

• Bachelor\'s degree preferred or equivalent experience
• 6+ years relevant technical experience

Key Success Factors

• Strong problem-solving abilities
• Creative technical approach
• Cross-functional collaboration skills
• Risk-aware mindset
• Process improvement focus

NO Visas on this role. Must be located in Tampa or commutable as this is an onsite 3 days a week role.