Senior Application Reliability Engineer (Hybrid)
The Depository Trust & Clearing Corporation (DTCC)
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Benefits offered by this job
Job summary
DTCC, a leading financial services company, seeks a Senior Application Support Engineer (SRE) to ensure stability and performance of mission-critical applications. You will partner with development, infrastructure, and global operations to improve reliability, reduce toil, and drive automation.
Responsibilities include leading incident resolution, driving post-incident reviews, improving runbooks, and coordinating release activities.
Qualifications
- 6+ years of experience in application support, SRE, or production engineering.
- Bachelor's degree preferred or equivalent experience
Responsibilities
- Act as a Lead Application Support Engineer with SRE responsibilities, partnering with engineering and infrastructure teams to improve system reliability, resilience, and observability
- Lead the resolution of critical production incidents, providing clear impact analysis, root cause identification, and preventive actions
- Own and drive incident, problem, and major incident management, including post-incident reviews and continuous improvement
- Proactively identify reliability risks and implement solutions to prevent recurrence and reduce operational toil
- Develop, maintain, and enhance runbooks, knowledge articles, and operational documentation
- Execute and support release, change, and deployment activities, including production releases and vendor upgrades
- Support and participate in Disaster Recovery (DR) testing, execution, and audit readiness
- Drive automation and alert optimization initiatives to improve efficiency and reduce noise
- Embed risk, control, and reliability best practices into day-to-day operations
- Collaborate with global teams to ensure high availability and operational excellence across systems
Skills
Education
Tools
Job description
DTCC, a leading financial services company, seeks a Senior Application Support Engineer (SRE) to ensure stability and performance of mission-critical applications. You will partner with development, infrastructure, and global operations to improve reliability, reduce toil, and drive automation.
Responsibilities include leading incident resolution, driving post-incident reviews, improving runbooks, and coordinating release activities.
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