Senior Application Reliability Engineer (Hybrid)

The Depository Trust & Clearing Corporation (DTCC); Jersey City (NJ); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Base pay

Health & life insurance

Pension

Paid time off

Hybrid work model

Job summary

DTCC, a leading financial services company, seeks a Senior Application Support Engineer (SRE) to ensure stability and performance of mission-critical applications. You will partner with development, infrastructure, and global operations to improve reliability, reduce toil, and drive automation.

Responsibilities include leading incident resolution, driving post-incident reviews, improving runbooks, and coordinating release activities.

Qualifications

• 6+ years of experience in application support, SRE, or production engineering.
• Bachelor's degree preferred or equivalent experience

Responsibilities

• Act as a Lead Application Support Engineer with SRE responsibilities, partnering with engineering and infrastructure teams to improve system reliability, resilience, and observability
• Lead the resolution of critical production incidents, providing clear impact analysis, root cause identification, and preventive actions
• Own and drive incident, problem, and major incident management, including post-incident reviews and continuous improvement
• Proactively identify reliability risks and implement solutions to prevent recurrence and reduce operational toil
• Develop, maintain, and enhance runbooks, knowledge articles, and operational documentation
• Execute and support release, change, and deployment activities, including production releases and vendor upgrades
• Support and participate in Disaster Recovery (DR) testing, execution, and audit readiness
• Drive automation and alert optimization initiatives to improve efficiency and reduce noise
• Embed risk, control, and reliability best practices into day-to-day operations
• Collaborate with global teams to ensure high availability and operational excellence across systems

Skills

SRE principles

Linux/Windows troubleshooting

Observability

Incident response

Communication

Global collaboration

Education

Bachelor's degree or equivalent experience

Tools

Splunk

Grafana

SQL

ServiceNow

Autosys

OpenShift

Containers

AWS

Job description

DTCC, a leading financial services company, seeks a Senior Application Support Engineer (SRE) to ensure stability and performance of mission-critical applications. You will partner with development, infrastructure, and global operations to improve reliability, reduce toil, and drive automation.

Responsibilities include leading incident resolution, driving post-incident reviews, improving runbooks, and coordinating release activities.