Hybrid Application Support Engineer - Incident & DR Focus

DTCC; Coppell (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health and life insurance

Pension / Retirement benefits

Paid Time Off and Family Care

Flexible/hybrid work model

Job summary

DTCC is seeking an Application Support Engineer in Coppell, Texas. The ideal candidate will have a minimum of 4 years related experience and will be responsible for analyzing applications to prevent incidents and providing technical support for software applications.

This role includes a flexible/hybrid work model, demanding collaboration within teams, and ensuring successful outcomes during application audits and monitoring potential system issues.

Qualifications

• Minimum of 4 years of related experience.

Responsibilities

• Analyze Applications Systems to prevent incidents from reoccurring.
• Collaborate within the team to resolve application alerts and escalate as needed.
• Monitor Dashboard to provide visibility into potential issues and future outages.
• Align risk and control processes into day to day responsibilities.

Education

Bachelor's degree preferred or equivalent experience

Job description

DTCC is seeking an Application Support Engineer in Coppell, Texas. The ideal candidate will have a minimum of 4 years related experience and will be responsible for analyzing applications to prevent incidents and providing technical support for software applications.

This role includes a flexible/hybrid work model, demanding collaboration within teams, and ensuring successful outcomes during application audits and monitoring potential system issues.