Hybrid Account Manager — Growth & Relationships (Auto)

The Reynolds and Reynolds Company; Boston (MA); Hybride; USD 75 000 - 80 000; Plein temps

Avantages offerts par ce poste

Hybrid work schedule

Paid vacation and sick days

Eight paid holidays

401(k) with up to 6% matching

Professional development and training

Referral bonuses

Résumé du poste

The Reynolds and Reynolds Company seeks an Account Manager for its affiliate TSD Mobility Solutions, Inc. You will partner with the business development team to ensure long-term customer success, acting as the liaison between customers and cross-functional internal teams.

You will communicate new enhancements, integrations, campaigns and news to clients, maintain CRM data, and support post-sales implementation and delivery.

Qualifications

• College Degree preferred.
• 1+ years of experience in software sales.
• Industry experience in car rental, dealership, or travel preferred.
• Ability to travel 25% across the US.
• Bilingual in Spanish preferred.
• Excellent customer service and relationship building skills.
• Proficient in MS Office products.
• Must have a valid driver's license with limited violations.

Responsabilités

• Ensure communication and customer satisfaction for existing accounts and develop relationships within territory.
• Manage long-term health of customer base, identify risk areas and support retention.
• Make daily strategic calls to locations aligned with OEM or Auto Groups and inside sales lists.
• Proactively call key accounts to identify and execute growth opportunities within existing accounts.

Connaissances

Software sales

Account management

CRM

Formation

College Degree preferred

Outils

MS Office

Description du poste

The Reynolds and Reynolds Company seeks an Account Manager for its affiliate TSD Mobility Solutions, Inc. You will partner with the business development team to ensure long-term customer success, acting as the liaison between customers and cross-functional internal teams.

You will communicate new enhancements, integrations, campaigns and news to clients, maintain CRM data, and support post-sales implementation and delivery.