Hybrid Account Manager: Calibration & Service Growth

Techmaster Electronics, LLC; San Antonio (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Techmaster Electronics, LLC is seeking a dedicated Account Manager for a full-time hybrid role based in San Antonio, TX. You will manage a portfolio of customer accounts, coordinating calibration, repair, and inspection service needs while building strong client relationships.

Responsibilities include preparing quotes, scheduling with internal teams, tracking projects, and pursuing upsell opportunities. The role requires CRM familiarity and excellent communication with clients and colleagues.

Qualifications

• Customer relationship management and account management skills, including experience serving as a primary contact for clients.
• Sales, negotiation, and business development skills to drive growth, renew contracts, and identify new service opportunities.
• Strong communication, presentation, and interpersonal skills for collaborating with customers and internal teams.
• Organizational, time management, and problem-solving skills to handle multiple accounts, priorities, and deadlines.
• Comfort with CRM systems, office productivity tools, and basic data analysis for tracking account performance and reporting.
• Knowledge of calibration, test and measurement, or related technical services is highly beneficial; prior experience in electronics or metrology industries is a plus.
• Ability to work effectively in a hybrid environment, demonstrating initiative, accountability, and teamwork.
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent combination of education and relevant experience.

Responsibilities

• Build and maintain strong client relationships, serving as the primary contact for calibration, repair, and inspection service needs.
• Respond to inquiries and coordinate quotes and service schedules with internal teams.
• Prepare quotes and monitor project timelines to ensure on-time delivery.
• Track projects and orders, maintain accurate account records in CRM tools, and identify upsell and cross-sell opportunities.
• Support contract renewals and collaborate with operations to resolve issues quickly and professionally.

Skills

Account management

Customer relationships

Sales & negotiation

Business development

Communication

CRM proficiency

Data analysis

Time management

Hybrid work adaptability

Education

Bachelor’s degree in Business/Engineering or related field

Tools

CRM software

Job description

Techmaster Electronics, LLC is seeking a dedicated Account Manager for a full-time hybrid role based in San Antonio, TX. You will manage a portfolio of customer accounts, coordinating calibration, repair, and inspection service needs while building strong client relationships.

Responsibilities include preparing quotes, scheduling with internal teams, tracking projects, and pursuing upsell opportunities. The role requires CRM familiarity and excellent communication with clients and colleagues.