Account Manager

Techmaster Electronics, LLC; San Antonio (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Techmaster Electronics, LLC is seeking a dedicated Account Manager for a full-time hybrid role based in San Antonio, TX. You will manage a portfolio of customer accounts, coordinating calibration, repair, and inspection service needs while building strong client relationships.

Responsibilities include preparing quotes, scheduling with internal teams, tracking projects, and pursuing upsell opportunities. The role requires CRM familiarity and excellent communication with clients and colleagues.

Qualifications

• Customer relationship management and account management skills, including experience serving as a primary contact for clients.
• Sales, negotiation, and business development skills to drive growth, renew contracts, and identify new service opportunities.
• Strong communication, presentation, and interpersonal skills for collaborating with customers and internal teams.
• Organizational, time management, and problem-solving skills to handle multiple accounts, priorities, and deadlines.
• Comfort with CRM systems, office productivity tools, and basic data analysis for tracking account performance and reporting.
• Knowledge of calibration, test and measurement, or related technical services is highly beneficial; prior experience in electronics or metrology industries is a plus.
• Ability to work effectively in a hybrid environment, demonstrating initiative, accountability, and teamwork.
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent combination of education and relevant experience.

Responsibilities

• Build and maintain strong client relationships, serving as the primary contact for calibration, repair, and inspection service needs.
• Respond to inquiries and coordinate quotes and service schedules with internal teams.
• Prepare quotes and monitor project timelines to ensure on-time delivery.
• Track projects and orders, maintain accurate account records in CRM tools, and identify upsell and cross-sell opportunities.
• Support contract renewals and collaborate with operations to resolve issues quickly and professionally.

Skills

Account management

Customer relationships

Sales & negotiation

Business development

Communication

CRM proficiency

Data analysis

Time management

Hybrid work adaptability

Education

Bachelor’s degree in Business/Engineering or related field

Tools

CRM software

Job description

Company Description Techmaster Electronics, founded in 1989, provides Test and Measurement Calibration & Repair and NDT Inspection services backed by ethical workmanship and strong customer focus. The company operates ISO/IEC 17025:2017 accredited laboratories in San Diego, Florida, and the Silicon Valley area. Techmaster delivers OEM-level service at competitive prices while maintaining a personal, relationship-driven approach. Leading organizations across diverse industries rely on Techmaster to safeguard the integrity, accuracy, and compatibility of their test and measurement equipment. Its broad metrology capabilities cover RF and Microwave, physical and dimensional, mechanical, mass, force, temperature and humidity, noise measurement, and more.

Role Description The Account Manager role is a full-time hybrid position based in San Antonio, TX with flexibility for some work from home. This role manages a portfolio of customer accounts, serving as the primary point of contact for calibration, repair, and inspection service needs. Day-to-day responsibilities include building and maintaining strong client relationships, responding to inquiries, preparing quotes, and coordinating service schedules with internal teams. The Account Manager tracks projects and orders, monitors service delivery timelines, and ensures that customer expectations are met or exceeded. The role also involves identifying upsell and cross-sell opportunities, supporting contract renewals, maintaining accurate account records in CRM tools, and collaborating with operations to resolve issues quickly and professionally.

Qualifications

• Customer relationship management and account management skills, including experience serving as a primary contact for clients.
• Sales, negotiation, and business development skills to drive growth, renew contracts, and identify new service opportunities.
• Strong communication, presentation, and interpersonal skills for collaborating with customers and internal teams.
• Organizational, time management, and problem-solving skills to handle multiple accounts, priorities, and deadlines.
• Comfort with CRM systems, office productivity tools, and basic data analysis for tracking account performance and reporting.
• Knowledge of calibration, test and measurement, or related technical services is highly beneficial; prior experience in electronics or metrology industries is a plus.
• Ability to work effectively in a hybrid environment, demonstrating initiative, accountability, and teamwork.
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent combination of education and relevant experience.