Hybrid Remote Account Manager | Client Success & Growth

kozmetickesluzby.vecnakraska.sk - Jobboard; Cockeysville (MD); Hybrid; USD 56,800 - 85,200; Full time

Benefits offered by this job

Generous PTO

401K with annual match

Health, dental, vision insurance

Tuition reimbursement

Parental leave

Job summary

Alliance InfoSystems, LLC in Hunt Valley, MD is looking for an Account Manager. The successful candidate will demonstrate strong customer service skills and have prior experience leading teams. Responsibilities include conducting business reviews with clients, ensuring timely service delivery, and resolving customer issues as they arise.

The role offers a hybrid work environment along with generous benefits, including PTO, 401K matching, health insurance, and competitive wages ranging from $56,800 to $85,200 annually.

Qualifications

• Minimum 5 years customer service experience preferrably.
• At least 3 years technical experience relevant to the position’s responsibilities.

Responsibilities

• Conduct Annual Business Reviews with clients.
• Manage routine check-ins with clients to address concerns.
• Oversee and provide guidance on resolution of client projects.

Skills

Customer service skills

Team lead experience

Technical experience

Proficiency in Microsoft Office

Written and verbal communication

Attention to detail

Education

Bachelor's degree or equivalent

Job description

Alliance InfoSystems, LLC in Hunt Valley, MD is looking for an Account Manager. The successful candidate will demonstrate strong customer service skills and have prior experience leading teams. Responsibilities include conducting business reviews with clients, ensuring timely service delivery, and resolving customer issues as they arise.

The role offers a hybrid work environment along with generous benefits, including PTO, 401K matching, health insurance, and competitive wages ranging from $56,800 to $85,200 annually.