Hybrid Access Center Specialist II: Scheduling & Insurance

Nemours; Wilmington (DE); Ibrido; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base compensation

Annual incentive compensation

Comprehensive health, life, dental, &视

403B with employer match

Licensure, CME and dues allowance

Public Service Loan Forgiveness

Descrizione del lavoro

Nemours is seeking a Full-Time Access Center Specialist II in Wilmington, DE, in a hybrid role focused on connection, accuracy, and compassionate service. You will schedule specialty appointments, verify insurance and registrations, and explain financial responsibilities to patients and families.

In this role, you will support providers and clinic operations, maintain accurate EMR documentation, and help ensure smooth care journeys.

Competenze

• High School Diploma required.
• More than one year of customer service, medical office, or call center experience preferred.
• NAHAM/CHAA certification preferred.

Mansioni

• Schedule patient appointments and communicate with patients, families, and providers.
• Verify insurance eligibility, registrations, and billing details in the EMR.
• Document patient information accurately and manage follow-ups and queues daily.
• Provide professional, confidential service and maintain Nemours policies.
• Support cross-functional teams and ensure timely, accurate scheduling and access to care.

Conoscenze

Customer service

Call center experience

Interpersonal communication

Formazione

High School Diploma

Strumenti

EMR System

Descrizione del lavoro

Nemours is seeking a Full-Time Access Center Specialist II in Wilmington, DE, in a hybrid role focused on connection, accuracy, and compassionate service. You will schedule specialty appointments, verify insurance and registrations, and explain financial responsibilities to patients and families.

In this role, you will support providers and clinic operations, maintain accurate EMR documentation, and help ensure smooth care journeys.