Healthcare Access Coordinator II - Hybrid Scheduling

Nemours; Wilmington (NC); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Benefits

401(k) with match

PSLF eligibility

No state income tax (FL)

Job summary

Nemours Children’s Health is seeking an Access Center Specialist II to join our Jacksonville, FL team. This full-time hybrid role focuses on scheduling, data accuracy, and patient-friendly service.

You will verify insurance, collect payments when needed, and coordinate with clinical and billing staff to ensure timely appointments. A high school diploma is required, with NAHAM CHAA preferred.

Qualifications

• High School Diploma required.
• NAHAM CHAA certificate preferred.
• Experience in medical office or call center is beneficial.

Responsibilities

• Schedule appointments by phone and outbound follow-up as needed.
• Verify insurance and collect relevant information for scheduling and billing.
• Enter accurate demographics and insurance data into the EMR.
• Communicate clearly with patients, providers and staff to ensure timely appointments.

Skills

Customer service

Phone scheduling

Insurance verification

Data entry accuracy

Professional communication

Education

High School Diploma

NAHAM CHAA (preferred)

Tools

EMR system

Registration software

Job description

Nemours Children’s Health is seeking an Access Center Specialist II to join our Jacksonville, FL team. This full-time hybrid role focuses on scheduling, data accuracy, and patient-friendly service.

You will verify insurance, collect payments when needed, and coordinate with clinical and billing staff to ensure timely appointments. A high school diploma is required, with NAHAM CHAA preferred.