HVAC Supply Counter Specialist – Customer‑Focused

United Refrigeration Inc.; Las Vegas (NV); On-site; USD 35,000 - 48,000; Full time

Job summary

United Refrigeration Inc. in Las Vegas, NV seeks a customer-focused service professional to greet customers, answer phones, and provide knowledgeable assistance.

You will process orders, assist with invoicing, returns, and product procurement, while maintaining accurate records and delivering excellent service in a fast-paced environment. Responsibilities include stocking, cashier duties, and ensuring a clean, safe work area.

Qualifications

• Basic knowledge of heating, air conditioning and refrigeration.
• Willingness to learn United's product offering and industry standards.
• Attend product seminars and vendor education as needed.

Responsibilities

• Greet customers promptly and courteously by name (if known).
• Answer telephones promptly identifying yourself and the company.
• Provide professional and knowledgeable assistance to customers.
• Process customer orders accurately and timely.
• Ask probing questions to upsell related products.
• Perform invoicing, credits, returns, and case handling via computer.
• Load/unload vehicles using proper equipment.
• Maintain stock and keep work area clean and safe.

Skills

Customer service

Communication

Job description

United Refrigeration Inc. in Las Vegas, NV seeks a customer-focused service professional to greet customers, answer phones, and provide knowledgeable assistance.

You will process orders, assist with invoicing, returns, and product procurement, while maintaining accurate records and delivering excellent service in a fast-paced environment. Responsibilities include stocking, cashier duties, and ensuring a clean, safe work area.