HVAC Parts Counter Specialist

United Refrigeration Inc.; Bell Fork (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

United Refrigeration Inc. is seeking a customer-service oriented associate to greet customers, answer calls, and provide knowledgeable assistance in selecting and processing orders. The role involves stocking, forklift operation, and collaborative teamwork in a fast-paced environment.

Responsibilities include accurate invoicing, servicing orders, and maintaining a clean, safe workplace. Flexible seasonal overtime may be required at some locations.

Qualifications

• Ability to greet customers by name when known.
• Provide accurate and timely order processing and service.
• Maintain safe, clean work environment and comply with store procedures.

Responsibilities

• Greet customers promptly and courteously by name (if known).
• Answer telephones promptly identifying self and company.
• Provide professional and knowledgeable assistance to customers.
• Process customer orders accurately and promptly.
• Suggest additional products to customers as appropriate.
• Use computer to invoice, process credits, returns, and requisitions.
• Load and unload vehicles using proper equipment.
• Break down and stock shelves.
• Attend regularly and be on time.
• Participate in After Hours Emergency Call rotation.

Skills

Customer service

Teamwork

Ability to lift

Tools

Forklift

Job description

United Refrigeration Inc. is seeking a customer-service oriented associate to greet customers, answer calls, and provide knowledgeable assistance in selecting and processing orders. The role involves stocking, forklift operation, and collaborative teamwork in a fast-paced environment.

Responsibilities include accurate invoicing, servicing orders, and maintaining a clean, safe workplace. Flexible seasonal overtime may be required at some locations.