HVAC Project & Billing Coordinator

jci; Town of Florida (NY); On-site; USD 47,000 - 66,000; Full time

Job summary

Johnson Controls in the United States seeks a Customer Operations Associate to support HVAC installation contracts, billing, AR/AP, and subcontract processing. You will handle cost tracking, revenue recognition, and monthly billings while coordinating with project owners, factory, and subcontractors to ensure timely reporting and accurate documentation.

Onsite full-time role requiring 1–2 years of related experience, strong communication, and proficient MS Office skills; Associate degree

Qualifications

• One to two years of related work experience, preferably within a service/sales or technical environment.
• Strong interpersonal skills to communicate with internal and external clients.
• Experience accounts payable and accounts receivable.
• Ability to manage multiple projects with tact, cooperation and persistence.
• Prioritize work by financial impact to goals.
• Proficient in Word, Excel, Outlook, Access, and internet applications.
• Independent, organized and detail-oriented.
• Onsite full-time position; High School diploma or equivalent.

Responsibilities

• Update project cost schedules monthly with project owners.
• Assist installation team with cost and revenue tracking to meet goals.
• Run query reports; reconcile costs; perform cost transfers.
• Answer inquiries from customers/subcontractors; resolve or escalate issues.
• Prepare and submit monthly billings; complete billing documentation.
• Work with AR to resolve disputes; escalate as needed.
• Process invoice credits and rebills; maintain billing notes.
• Support subcontract process; issue docs and POs per contract.
• Manage AP invoicing; reconcile AP exceptions and PO issues.
• Coordinate with Sales to review bookings and sign contracts; release bookings from MBC.
• Coordinate receiving/shipping of materials with owners, factory, and subcontractors.
• Provide additional operations administration support.

Skills

Interpersonal communication

Accounts payable

Accounts receivable

Project coordination

Microsoft Word

Microsoft Excel

Analytical skills

Organizational skills

Detail oriented

Education

High School diploma or equivalent

Associate degree preferred

Tools

Microsoft Access

Outlook

Billing systems

Job description

Johnson Controls in the United States seeks a Customer Operations Associate to support HVAC installation contracts, billing, AR/AP, and subcontract processing. You will handle cost tracking, revenue recognition, and monthly billings while coordinating with project owners, factory, and subcontractors to ensure timely reporting and accurate documentation.

Onsite full-time role requiring 1–2 years of related experience, strong communication, and proficient MS Office skills; Associate degree