HVAC Operations Leader: P&L & Growth

One-Hour-Heating-; Myrtle Beach (SC); Sur place; USD 90 000 - 150 000; Plein temps

Résumé du poste

One Hour Heating seeks a General Manager to drive overall profitability and customer-focused operations. You will plan, direct, and coordinate all company activities to meet revenue goals while promoting safety and high service standards.

This role requires strong leadership, financial acumen, and the ability to engage staff in a fast-paced environment. Responsibilities include budget control, supervising sales and operations, forecasting, cost analysis, and ensuring regulatory compliance.

Qualifications

• Bachelor’s degree or equivalent work experience.
• EPA certification.
• Minimum 10 years of experience in increasing responsibility in a residential service operation.
• Minimum 5 years of experience as a supervisor and manager within a home service industry operation.
• Excellent verbal and written communication skills.
• Valid driver’s license and a clean driving record.

Responsabilités

• Assumes full operational responsibility for all budgeted profit and loss related activities.
• Direct supervision of sales and operation
• Develops and implements operational plans to achieve profit and growth goals as well as direct oversight for operational budget to accomplish objectives.
• Maintains control over all expenditures.
• Develops forecasts for sales growth, market mix, and profitability.
• Participates in sales generation by actively seeking new business.
• Remains current on regulatory, economic, and competitive market environments which may affect the business unit.
• Maintains, and monitors internal controls, policies, and procedures for operational areas.
• Oversight for all safety reporting and minimization of legal liability for the business unit.
• Reviews reports with management staff and measures business unit’s operations as well as financial records to include payroll, accounts receivable, and accounts payable.
• Monitors dispatch operation to ensure all work is distributed by territory evenly and appropriately to technicians based on workload, technician availability, technician expertise, and priority of assignment needs.
• Monitors daily maintenance of expenses and service levels; review and approve invoices and other expenses.
• Reviews customer satisfaction list daily and resolves all issues same day.
• Ensures field inspections, ride-alongs, and warranty paperwork and invoices are properly processed.
• Conducts weekly meetings to ensure continuity exists among team leaders and that each is meeting or exceeding annual goals
• Ensures all job permitting is complete according to standard and that advertising is done in adherence to corporate guidelines.
• Manages and develops operations staff to include hiring, developing, terminating, discipline of employees, setting work priorities, training, evaluating performance, and directing work assignments to ensure effective operations.
• Performs management support functions to include job bidding, job design and layout, project management, overseeing materials acquisition and inventory control, and assisting with collections of unpaid accounts receivables.
• Maintains a professional image at all times by:
• Wearing only company approved and provided One Hour apparel.
• Following safety policies and procedures.
• Abiding by ALL One Hour standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Respecting the customer’s property.
• Ensure all team members represent the company in a professional manner at all times
• Participates in ALL company sponsored training classes.

Connaissances

Leadership

Budget management

Sales & operations oversight

Cost analysis

Team development

Communication skills

MS Office

Formation

Bachelor’s degree or equivalent work experience

Outils

Microsoft Office

Excel

PowerPoint

Outlook

Access

Description du poste

One Hour Heating seeks a General Manager to drive overall profitability and customer-focused operations. You will plan, direct, and coordinate all company activities to meet revenue goals while promoting safety and high service standards.

This role requires strong leadership, financial acumen, and the ability to engage staff in a fast-paced environment. Responsibilities include budget control, supervising sales and operations, forecasting, cost analysis, and ensuring regulatory compliance.