HVAC Operations Manager — Lead Growth & Service Excellence

One Hour Heating & Air Conditioning; Dripping Springs (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonus

Company car

Health insurance

Paid time off

Profit sharing

Training & development

Work from home options

Job summary

One Hour Heating and Air Conditioning in Texas seeks an experienced Operations Manager to lead HVAC service, repair, and installation operations at our growing franchise. You will manage daily activities, drive cost efficiency, and uphold safety and quality standards while promoting a family-focused culture.

Ideal candidates bring HVAC ops background, strong leadership, and a customer-centric approach to sustain excellence across service delivery and client relationships.

Qualifications

• Experience: Previous experience as an Operations Manager or General Manager within the HVAC industry.
• Leadership: Proven ability to lead and motivate a diverse team with an inclusive, family-oriented management style.
• Customer-Centric: Demonstrated commitment to customer satisfaction and building long-term client relationships.
• Problem Solving: Strong critical thinking skills and the ability to solve challenges effectively.
• Organizational Skills: Excellent time management and organizational abilities.
• Tech-Savvy: Comfortable with industry software, including CRM and project management tools.

Responsibilities

• Team Leadership: Lead, mentor, and develop team members across various roles, promoting a family-oriented culture and positive workplace environment.
• Operational Management: Oversee daily operations, ensuring efficient service delivery, high-quality standards, and exceptional customer service.
• Customer Relationships: Build strong, lasting relationships with clients by promoting our values of honesty, respect, and integrity.
• Financial Oversight: Manage budgets, monitor financial performance, and identify opportunities for growth and efficiency.
• Strategic Planning: Collaborate with ownership to develop and implement strategies for growth and success within our franchise framework.
• Safety & Compliance: Ensure compliance with all local, state, and federal HVAC regulations and maintain a safe, respectful work environment.

Skills

Team Leadership

Customer-Centric

Problem Solving

Organizational Skills

Tech-Savvy

Tools

CRM software

Project management tools

Job description

One Hour Heating and Air Conditioning in Texas seeks an experienced Operations Manager to lead HVAC service, repair, and installation operations at our growing franchise. You will manage daily activities, drive cost efficiency, and uphold safety and quality standards while promoting a family-focused culture.

Ideal candidates bring HVAC ops background, strong leadership, and a customer-centric approach to sustain excellence across service delivery and client relationships.