HVAC Inside Sales Pro: Grow Accounts

Daikin Comfort; Kenilworth (NJ); Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

Daikin Comfort is seeking a CSR/Inside Sales Representative to assist customers with product information, orders, and timely deliveries. You will handle walk-ins, calls, and emails to determine needs and provide solutions.

Educate customers on HVAC terminology, manage orders accurately, and collaborate with the Branch Manager to resolve issues while maintaining high service standards.

Formación

• HVAC product knowledge preferred.
• Proficient with Outlook, Excel, Word and basic database tools.

Responsabilidades

• Assist customers via face-to-face, phone, email or fax to determine needs and provide solutions.
• Process orders, purchase orders, quotes and delivery dates with accuracy.
• Inform customers about product availability and warranties; handle returns.

Conocimientos

HVAC knowledge

MS Office

Customer service

Phone & email etiquette

Communication

Detail-oriented

Multitasking

Educación

High School diploma or GED

Some college preferred

Herramientas

MS Office Suite

Descripción del empleo

Daikin Comfort is seeking a CSR/Inside Sales Representative to assist customers with product information, orders, and timely deliveries. You will handle walk-ins, calls, and emails to determine needs and provide solutions.

Educate customers on HVAC terminology, manage orders accurately, and collaborate with the Branch Manager to resolve issues while maintaining high service standards.