HVAC Inside Sales & Customer Service Pro

Daikin Comfort; Los Angeles (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Daikin Comfort is seeking a CSR/Inside Sales Representative to support customers face-to-face, by phone, email, or fax. You will learn policies, products, and services to provide accurate quotes, process orders, and coordinate deliveries while maintaining strong dealer relationships.

You will handle inquiries, educate customers about product features, and ensure timely shipments. Collaboration with the Branch Manager will drive sales and enhance customer satisfaction.

Qualifications

• HVAC knowledge or experience preferred.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication, with ability to explain technical info clearly.

Responsibilities

• Assist customers with orders and provide product/technical information.
• Process orders, quotes, payments, and delivery dates accurately.
• Maintain dealer relationships and coordinate with internal teams to resolve issues.

Skills

HVAC knowledge

Customer service

Verbal communication

Written communication

Time management

Education

High School diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Daikin Comfort is seeking a CSR/Inside Sales Representative to support customers face-to-face, by phone, email, or fax. You will learn policies, products, and services to provide accurate quotes, process orders, and coordinate deliveries while maintaining strong dealer relationships.

You will handle inquiries, educate customers about product features, and ensure timely shipments. Collaboration with the Branch Manager will drive sales and enhance customer satisfaction.