HVAC & Home Services Customer Service Pro

TurnPoint Services; Collinsville (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid parental leave

PTO

Job summary

Tiger Services, part of TurnPoint Services, is hiring a Customer Service Representative in Illinois. You will handle customer inquiries, coordinate with internal teams, and schedule service appointments in a fast-paced environment.

Ideal candidates bring customer service or call center experience, strong communication skills, and proficiency with computers. We offer comprehensive benefits and growth opportunities within a national brand.

Qualifications

• Experience in customer service, call center, or retail is preferred.
• Strong communication and multitasking skills are required.
• Comfortable with computers and typing.

Responsibilities

• Answer inbound calls and assist customers with service needs.
• Schedule appointments and provide service information.
• Build rapport and deliver excellent customer service.
• Make outbound calls for scheduling and maintenance.
• Promote services and memberships.
• Update customer information and notes in the system.

Skills

Customer service

Multitasking

Communication

Computer literacy

Tools

CRM software

Job description

Tiger Services, part of TurnPoint Services, is hiring a Customer Service Representative in Illinois. You will handle customer inquiries, coordinate with internal teams, and schedule service appointments in a fast-paced environment.

Ideal candidates bring customer service or call center experience, strong communication skills, and proficiency with computers. We offer comprehensive benefits and growth opportunities within a national brand.