Dispatcher & Customer Service Pro – HVAC Support

Aire Serv LLC; Jacksonville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Benefits package varies by location

Job summary

A heating and air conditioning service provider based in Jacksonville, IL is looking for a Customer Service Representative and Dispatcher. This role involves scheduling service requests, dispatching technicians, and managing customer inquiries. Ideal candidates will have a minimum of two years of administrative experience, strong communication skills, and familiarity with Microsoft Office. The company values service and integrity, and offers various benefits based on location. Apply today to join a motivated team dedicated to excellent customer satisfaction.

Qualifications

• Minimum two years admin experience required.
• Ability to manage various customer service situations.
• Self-motivated and energetic personality.

Responsibilities

• Receive incoming calls professionally.
• Schedule appointments and assign work.
• Handle customer complaints.

Skills

Strong written communication skills

Strong verbal communication skills

Detail-oriented

Strong data entry skills

Team player

General computer knowledge

Typing skills

Tools

Microsoft Office

Job description

A heating and air conditioning service provider based in Jacksonville, IL is looking for a Customer Service Representative and Dispatcher. This role involves scheduling service requests, dispatching technicians, and managing customer inquiries. Ideal candidates will have a minimum of two years of administrative experience, strong communication skills, and familiarity with Microsoft Office. The company values service and integrity, and offers various benefits based on location. Apply today to join a motivated team dedicated to excellent customer satisfaction.