Customer Service Hero — Fast-Paced Home Services

Just In Time Heating, Air Conditioning, & Plumbing Services; Sandwich (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Wellness resources

Job summary

Just In Time Heating, Air Conditioning & Plumbing Services in Sandwich, IL is seeking a Customer Service Representative to be the calm, confident voice our customers rely on when furnace, plumbing, or AC issues arise.

You will greet customers, schedule service calls, dispatch technicians, and keep precise notes in our system to ensure smooth operations and a positive experience for every family we serve.

Qualifications

• Customer service experience preferred.
• Ability to listen with empathy and provide solutions.

Responsibilities

• Answer incoming calls and assist customers with scheduling and service needs.

Skills

Friendly communication

Confident demeanor

Calm under pressure

Attention to detail

Multitasking

Teamwork

Customer service experience

Positive attitude

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

Phone systems

Job description

Just In Time Heating, Air Conditioning & Plumbing Services in Sandwich, IL is seeking a Customer Service Representative to be the calm, confident voice our customers rely on when furnace, plumbing, or AC issues arise.

You will greet customers, schedule service calls, dispatch technicians, and keep precise notes in our system to ensure smooth operations and a positive experience for every family we serve.