Technician HVAC Service

TurnPoint Services; Collinsville (IL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid parental leave

PTO

Holidays

Life insurance

Disability insurance

Pet insurance

Identity protection

Job summary

Tiger Services, part of TurnPoint Services, seeks an HVAC Service Technician to diagnose, repair, and install residential HVAC systems. The role emphasizes safety, quality work, and strong customer service in a home-based environment.

Responsibilities include maintaining and servicing furnaces, air conditioners, and heat pumps, providing accurate estimates, and educating customers on system operation while upholding high standards of craftsmanship.

Qualifications

• Two+ years in residential HVAC service, maintenance, or installation.
• EPA Universal or equivalent certification preferred.
• Strong knowledge of HVAC systems, tools, and diagnostics.
• Excellent communication and customer-first mindset.
• Clean driving record and valid license.

Responsibilities

• Diagnose, repair, and maintain HVAC systems including furnaces, AC, and heat pumps.
• Perform routine maintenance and ensure safety and local code compliance.
• Provide accurate estimates and timelines for repairs or installations.
• Educate customers on system operation and maintenance tips.
• Maintain vehicle, tools, and equipment in good condition.
• Document all work and communicate with team and clients.

Skills

HVAC troubleshooting

Customer service

Independent worker

Team collaboration

Communication skills

Education

EPA Universal HVAC certification

Tools

HVAC diagnostic equipment

Job description

Brand Overview

Tiger Services has been delivering HVAC, plumbing, and electrical solutions to St. Louis families for decades. With a reputation for technical expertise, customer care, and service reliability, Tiger Services is a trusted name in Missouri. As part of TurnPoint Services, Tiger employees enjoy stability, advanced training, and national growth opportunities across 62 brands. Our culture blends teamwork, craftsmanship, and innovation. Grow with Tiger Services — where Missouri pride builds national careers.

Role Overview

Technician HVAC Service (2025-1157)

The HVAC Technician is responsible for servicing, maintaining, and installing heating, ventilation, and air conditioning systems for residential and light commercial customers.

This position demands exceptional technical skills, excellent customer service, and a commitment to Tiger’s high standards of quality.

Position: HVAC Service Technician

Pay: Hourly, $25.00-$40.00 + commissions and incentives

Role Responsibilities

• Diagnose, repair, and maintain HVAC systems, including furnaces, air conditioners, and heat pumps.
• Perform system maintenance and service and ensure compliance with safety protocols and local codes.
• Conduct routine maintenance checks to optimize system efficiency.
• Provide accurate estimates and timelines for repairs or installations.
• Educate customers on system operation and maintenance tips.
• Uphold Tiger’s commitment to exceptional customer service.
• Maintain company vehicle, tools, and equipment in excellent condition.
• Document all work performed and communicate with team members and clients.

Required Experience

• At least two years of experience in residential HVAC service, maintenance, or installation.
• HVAC certification (EPA Universal preferred).
• Strong understanding of HVAC systems, tools, and diagnostic equipment.
• Excellent communication skills and a customer-first mindset.
• Ability to work independently or as part of a team.
• Valid driver’s license with a clean driving record.

Physical Requirements

• Ability to lift 50+ pounds and work in tight spaces or elevated areas.
• Capable of working in various weather conditions.

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

Pay Range

USD $25.00 - USD $40.00 /Hr.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.