HVAC Dispatch Coordinator | Fast-Paced & Detail-Driven

Nextech Commercial HVAC & Refrigeration; Maple Grove (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health plans and coverage

Dental and vision plans

Life insurance

401(k) with company match

Supplemental coverage options

Paid holidays

Employee discounts

Job summary

Nextech Commercial HVAC & Refrigeration in Maple Grove, MN is seeking a Dispatcher to link field teams with customers, coordinate schedules, and ensure timely service. You’ll manage dispatch boards, communicate updates, verify check-ins, and support regional managers with data entry and purchasing. This office-based role requires sharp organization and clear English communication.

Join a growing team offering professional growth, comprehensive benefits, and stable hours.

Qualifications

• Previous dispatch experience in a service environment is preferred.
• Strong computer skills and Excel proficiency are essential.
• Excellent organizational and time-management abilities are required.
• Clear, professional written and verbal communication is necessary.
• Ability to multitask and prioritize in a fast-paced setting.
• Detail-oriented with a solutions-focused mindset.

Responsibilities

• Coordinate schedules and manage real-time dispatch boards to keep technicians aligned.
• Communicate service updates and changes to customers, technicians, and management.
• Document service history, updates, and communications in the database.
• Ensure timely completion of work and verify technician check-ins/outs.
• Support region with data entry, purchasing, and internal coordination.

Skills

Dispatch experience

Excel skills

Organizational skills

Time management

English communication

Team player

Deadline-driven

Attention to detail

Customer service

Tools

Excel

Job description

Nextech Commercial HVAC & Refrigeration in Maple Grove, MN is seeking a Dispatcher to link field teams with customers, coordinate schedules, and ensure timely service. You’ll manage dispatch boards, communicate updates, verify check-ins, and support regional managers with data entry and purchasing. This office-based role requires sharp organization and clear English communication.

Join a growing team offering professional growth, comprehensive benefits, and stable hours.