HVAC Dispatcher: Fast-Paced, Impactful Coordination

Nextech Commercial HVAC & Refrigeration; Fort Mill (SC); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health plans

Dental & vision

Life insurance

401(k) with match

Employee discounts

Job summary

Nextech Commercial HVAC & Refrigeration, a leading HVAC/R service provider, seeks a talented Dispatcher in Fort Mill, SC. You will be the linchpin between field technicians and customers, ensuring efficient service flow with precision and professionalism.

Responsibilities include coordinating schedules, communications, and data entry while supporting regional operations. The role rewards strong multitasking, urgency, and top-notch organizational skills in a fast-paced office setting.

Qualifications

• Experience in service dispatch or related field.
• Excellent communication skills, both written and verbal.
• Strong time-management and organizational abilities.
• Ability to prioritize tasks and maintain accuracy under pressure.

Responsibilities

• Coordinate schedules for field technicians and service requests.
• Communicate updates and changes to technicians and management.
• Maintain service history, updates, and customer communications in the system.
• Ensure parts and POs are in place for jobs.
• Provide professional support to internal teams and customers.

Skills

Dispatch experience

Strong communicator

Time management

Attention to detail

Team player

Multitasking

Fast-paced environment

Strong sense of urgency

Tools

Excel

Job description

Nextech Commercial HVAC & Refrigeration, a leading HVAC/R service provider, seeks a talented Dispatcher in Fort Mill, SC. You will be the linchpin between field technicians and customers, ensuring efficient service flow with precision and professionalism.

Responsibilities include coordinating schedules, communications, and data entry while supporting regional operations. The role rewards strong multitasking, urgency, and top-notch organizational skills in a fast-paced office setting.