HVAC Dispatcher — Fast-Paced Coordinator with Growth Perks

Nextech; Tulsa (OK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health plans

Dental and vision coverage

Life insurance

401(k) with company match

Supplemental coverage for life, disabl

Paid holidays and PTO

Employee discounts

Job summary

Nextech, America’s largest HVAC/R service provider, is seeking a Dispatcher in Tulsa, OK. You’ll connect field teams with customers, coordinating schedules, updates, and parts to keep service flowing with professionalism.

You’ll work office-based with strong Excel skills, a calm, organized approach, and a can-do mindset, in a fast-paced environment that rewards accuracy and teamwork. Benefits include extensive health plans, 401(k) match, and paid time off.

Qualifications

• Previous dispatch experience (service industry preferred).
• High-level computer skills, especially in Excel.
• Excellent organizational and time-management skills.
• Strong sense of urgency and ability to prioritize tasks.
• Top-notch communication skills - written and verbal.
• Team-first attitude with a solution-focused mindset.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Detail-oriented with a sharp focus on accuracy and follow-through.

Responsibilities

• Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date.
• Communicating service updates, customer needs, and schedule changes to technicians and management.
• Tracking service history, updates, and customer communications in the database.
• Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work.
• Verifying technician check-ins/outs and confirming IVR compliance.
• Ensuring technicians have the correct parts and POs to complete jobs successfully.
• Providing world-class support to internal teams and customers - always with professionalism and urgency.
• Collaborating with Regional Service Managers to clear and schedule new calls.
• Managing data entry, purchasing, and internal support for your assigned region.

Skills

Dispatch experience

Organizational skills

Time-management

Communication skills

Urgency & prioritization

Team-oriented

Attention to detail

Proficiency with Excel

Tools

Excel

Job description

Nextech, America’s largest HVAC/R service provider, is seeking a Dispatcher in Tulsa, OK. You’ll connect field teams with customers, coordinating schedules, updates, and parts to keep service flowing with professionalism.

You’ll work office-based with strong Excel skills, a calm, organized approach, and a can-do mindset, in a fast-paced environment that rewards accuracy and teamwork. Benefits include extensive health plans, 401(k) match, and paid time off.