HVAC Customer Service Associate — Path to Inside Sales

LHH; Phoenix (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Commuter benefits

Paid leave

Job summary

LHH Recruitment Solutions in Phoenix, AZ is seeking a detail-oriented Customer Service Associate to serve as the first point of contact for customers at the HVAC distribution branch. You will process orders, coordinate pickups, provide exceptional service, and assist with administrative tasks.

Growth potential into Inside Sales within a stable organization. The role offers schedule M-F 7:30am-4pm and pay range $22-$26/hr, with on-site employment and contract-to-perm opportunity.

Qualifications

• High school diploma or equivalent.
• Strong customer service experience.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Strong organizational and multitasking abilities.
• Reliable attendance and punctuality.

Responsibilities

• Greet and assist customers at the front counter.
• Process customer orders accurately and efficiently.
• Locate and prepare products for customer pickup.
• Generate invoices and sales documentation.
• Handle cash transactions when necessary.
• Answer customer questions regarding orders and products.
• Maintain positive relationships with contractors and commercial customers.
• Support the Warehouse Manager with administrative tasks.
• Maintain accurate records and documentation.
• Learn and utilize company software systems for inventory, invoicing, and customer management.
• Help coordinate communication between customers, warehouse staff, and sales personnel.

Skills

Customer service

Communication

Organizational skills

multitasking

Education

High school diploma

Tools

Basic computer proficiency

Job description

LHH Recruitment Solutions in Phoenix, AZ is seeking a detail-oriented Customer Service Associate to serve as the first point of contact for customers at the HVAC distribution branch. You will process orders, coordinate pickups, provide exceptional service, and assist with administrative tasks.

Growth potential into Inside Sales within a stable organization. The role offers schedule M-F 7:30am-4pm and pay range $22-$26/hr, with on-site employment and contract-to-perm opportunity.