Customer Service Associate

LHH; Phoenix (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Commuter benefits

Paid leave

Job summary

LHH Recruitment Solutions in Phoenix, AZ is seeking a detail-oriented Customer Service Associate to serve as the first point of contact for customers at the HVAC distribution branch. You will process orders, coordinate pickups, provide exceptional service, and assist with administrative tasks.

Growth potential into Inside Sales within a stable organization. The role offers schedule M-F 7:30am-4pm and pay range $22-$26/hr, with on-site employment and contract-to-perm opportunity.

Qualifications

• High school diploma or equivalent.
• Strong customer service experience.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Strong organizational and multitasking abilities.
• Reliable attendance and punctuality.

Responsibilities

• Greet and assist customers at the front counter.
• Process customer orders accurately and efficiently.
• Locate and prepare products for customer pickup.
• Generate invoices and sales documentation.
• Handle cash transactions when necessary.
• Answer customer questions regarding orders and products.
• Maintain positive relationships with contractors and commercial customers.
• Support the Warehouse Manager with administrative tasks.
• Maintain accurate records and documentation.
• Learn and utilize company software systems for inventory, invoicing, and customer management.
• Help coordinate communication between customers, warehouse staff, and sales personnel.

Skills

Customer service

Communication

Organizational skills

multitasking

Education

High school diploma

Tools

Basic computer proficiency

Job description

Customer Service Associate

LHH Recruitment Solutions is seeking a detail-oriented and customer-focused individual for our client. The associate will serve as the first point of contact for customers at their HVAC distribution Branch. This individual will support contractor and commercial clients by processing orders, coordinating pickups, providing exceptional customer service, and assisting with various administrative functions.

This role offers significant growth potential for candidates interested in developing into Inside Sales opportunities within a stable and growing organization.

Responsibilities

• Greet and assist customers at the front counter.


• Process customer orders accurately and efficiently.


• Locate and prepare products for customer pickup.


• Generate invoices and sales documentation.


• Handle cash transactions when necessary.


• Answer customer questions regarding orders and products.


• Maintain positive relationships with contractors and commercial customers.


• Support the Warehouse Manager with administrative tasks.


• Maintain accurate records and documentation.


• Learn and utilize company software systems for inventory, invoicing, and customer management.


• Help coordinate communication between customers, warehouse staff, and sales personnel.

Qualifications

• High school diploma or equivalent.


• Strong customer service experience.


• Excellent communication and interpersonal skills.


• Basic computer proficiency.


• Strong organizational and multitasking abilities.


• Reliable attendance and punctuality.

Details

Schedule: M-F 7:30am - 4pm, Full Time

Pay Range: $22-$26/hr (Depending on Experience)

Employment Type: Full time, contract to perm, Onsite in Phoenix, AZ 85034

Pay Details: $22.00 to $26.00 per hour

Benefits

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.


• In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act


• Los Angeles City Fair Chance Ordinance


• Los Angeles County Fair Chance Ordinance for Employers


• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.