Inside Sales Associate

Ed's Supply; Jackson (TN); On-site; USD 36,000 - 60,000; Full time

Job summary

Ed's Supply in Jackson, TN seeks an Inside Sales Associate to deliver in-store customer service, sales, and stocking support for HVAC equipment, parts and supplies. You will assist contractors, process transactions, and respond to telephone orders.

Regular product knowledge training and a focus on accuracy, organization, and respectful teamwork are essential to success in this role.

Qualifications

• 1-3+ years of work experience in HVAC
• Basic computer skills (MS Office)
• Ability to listen effectively
• Ability to clearly communicate verbally and via email
• Strong organizational and motivational skills

Responsibilities

• Provide best-in-class customer service to our contractors
• Process sales and other transactions in store
• Receive and fill telephone orders
• Attend regular training to maintain and develop detailed product knowledge
• Maintain clean work and inventory storage areas
• Treat customers and fellow team members fairly, honestly and with respect
• Prove our commitment to superior customer service and ethical business practices everyday

Skills

HVAC experience

Customer service

Sales

Communication

Organization

Tools

MS Office

Job description

The Inside Sales Associate performs a variety of in store customer service, sales, and stocking duties related to the sale and delivery of HVAC Equipment, parts, and supplies.

Responsibilities include, but are not limited to:

Provide best-in-class customer service to our contractors

Process sales and other transactions in store

Receive and fill telephone orders

Attend regular training to maintain and develop detailed product knowledge

Maintain clean work and inventory storage areas

Treat customers and fellow team members fairly, honestly and with respect

Prove our commitment to superior customer service and ethical business practices everyday

Qualifications:

1-3+ years of work experience in HVAC - field experience desired

Basic computer skills (MS Office)

Ability to listen effectively

Ability to clearly communicate verbally and via email

Strong organizational and motivational skills