HVAC Customer Support Pro — Path to $72k+ & Benefits

Goettl's High Desert Mechanical Inc.; Camp Verde (AZ); On-site; USD 18,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off & Paid Holidays

401k with 4% Matching

Company Paid All-Inclusive Resort Trip

Job summary

A trusted HVAC company based in Camp Verde, Arizona is seeking a full-time customer service representative to manage incoming calls and schedule service jobs. The ideal candidate will have experience in customer service, strong phone etiquette, and organizational skills. Opportunities for growth and ongoing training are available, making this a great position for someone looking to advance in the HVAC or plumbing industry. Competitive pay with excellent benefits offered.

Qualifications

• Customer service experience is essential.
• High school diploma or GED required.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and direct them accordingly.
• Book service jobs utilizing scheduling software.
• Deliver a 5-star customer service experience.

Skills

Customer service experience

Strong phone etiquette

Excellent organizational skills

Solid written and verbal communication skills

Education

High school diploma or GED

Tools

CRM software (ServiceTitan)

Microsoft Office

Job description

A trusted HVAC company based in Camp Verde, Arizona is seeking a full-time customer service representative to manage incoming calls and schedule service jobs. The ideal candidate will have experience in customer service, strong phone etiquette, and organizational skills. Opportunities for growth and ongoing training are available, making this a great position for someone looking to advance in the HVAC or plumbing industry. Competitive pay with excellent benefits offered.