Inside Sales Associate

Benoist Brothers Supply; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Benoist Brothers Supply in Chicago, IL seeks an Inside Sales Associate to enhance in-store customer service and drive sales of HVAC equipment, parts, and supplies. You will handle customer inquiries, assist contractors, and support stocking and merchandising efforts.

The role focuses on accurate order processing, product knowledge, and teamwork to uphold high service standards and ethical business practices every day.

Qualifications

• 1–3+ years of work experience in HVAC; field experience desired.
• Basic computer skills (MS Office).
• Ability to listen effectively.
• Ability to clearly communicate verbally and via email.
• Strong organizational and motivational skills.

Responsibilities

• Provide best-in-class customer service to our contractors
• Process sales and other transactions in store
• Receive and fill telephone orders
• Attend regular training to maintain and develop detailed product knowledge
• Maintain clean work and inventory storage areas
• Treat customers and fellow team members fairly, honestly and with respect
• Prove our commitment to superior customer service and ethical business practices everyday

Skills

Customer service

Communication

Listening

Organization

Tools

MS Office

Job description

Overview

The Inside Sales Associate performs a variety of in store customer service, sales, and stocking duties related to the sale and delivery of HVAC Equipment, parts, and supplies.

Responsibilities

Responsibilities include, but are not limited to:

• Provide best-in-class customer service to our contractors


• Process sales and other transactions in store


• Receive and fill telephone orders


• Attend regular training to maintain and develop detailed product knowledge


• Maintain clean work and inventory storage areas


• Treat customers and fellow team members fairly, honestly and with respect


• Prove our commitment to superior customer service and ethical business practices everyday

Qualifications

Qualifications:

• 1-3+ years of work experience in HVAC - field experience desired


• Basic computer skills (MS Office)


• Ability to listen effectively


• Ability to clearly communicate verbally and via email


• Strong organizational and motivational skills