HVAC Counter Sales & Service Pro — Weekdays + Commission

Johnstone Supply Albuquerque Group; Santa Fe (NM); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Mon-Fri schedule

Commissions

Job summary

Johnstone Supply Albuquerque Group is seeking a Counter Sales and Service Associate in Santa Fe, NM to help HVAC/R customers find parts and equipment with prompt, friendly service. You will learn industry products, engage customers, and build relationships with repeat customers.

The role offers a Monday–Friday schedule with no weekends, a pay of $20–$22 per hour plus commissions. You will greet customers, provide product information, upsell where appropriate, and process transactions through POS

Qualifications

• High school diploma or equivalent required.
• Experience in HVAC, plumbing, or building products is preferred, but will train the right person.
• Must be able to frequently lift over 50 lbs.

Responsibilities

• Greet and assist walk-in and call-in customers in a professional, courteous manner.
• Generate new and repeat sales by providing accurate product and technical information.
• Upsell and cross-sell products to maximize sales opportunities and enhance customer satisfaction.
• Process customer transactions including orders, quotes, returns, and special requests through POS or ERP system.
• Communicate availability, pricing, promotions, and delivery status with customers.
• Work with contractors, technicians, and internal team members to fulfill product needs.

Skills

Customer service

HVAC knowledge

Communication skills

Education

High school diploma

Tools

RF scanners

ERP system

Job description

Johnstone Supply Albuquerque Group is seeking a Counter Sales and Service Associate in Santa Fe, NM to help HVAC/R customers find parts and equipment with prompt, friendly service. You will learn industry products, engage customers, and build relationships with repeat customers.

The role offers a Monday–Friday schedule with no weekends, a pay of $20–$22 per hour plus commissions. You will greet customers, provide product information, upsell where appropriate, and process transactions through POS