HVAC Counter & Warehouse Associate

Johnstone Supply Albuquerque Group; Clovis (NM); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

401k

3 weeks PTO

Paid holidays

HSA options

Life insurance

Long-term disability

Job summary

Johnstone Supply Albuquerque Group is seeking a dependable Counter/Warehouse Associate to support HVAC wholesale operations in a hybrid setting. You will assist customers at the counter, process orders, and handle inventory and shipping tasks.

The ideal candidate has strong organization, a customer-first mindset, experience with inventory systems, and a willingness to lift heavy items. Prior HVAC or building supply familiarity is a plus.

Qualifications

• High school diploma or equivalent.
• Clean driving record preferred. (From job notes)
• Experience in HVAC, plumbing, electrical, or building supply distribution is preferred.
• Familiarity with barcode scanning and warehouse management systems is desirable.

Responsibilities

• Greet and assist walk-in and call-in customers professionally.
• Generate new and repeat sales with accurate product information.
• Upsell and cross-sell products to maximize sales opportunities.
• Process customer transactions including orders, quotes, returns, and special requests through POS or ERP system.
• Communicate availability, pricing, promotions, and delivery status to customers.
• Work with contractors, technicians, and internal teams to fulfill product needs.
• Accurately pick products for counter, phone, and online orders using a barcoded inventory system.
• Stage, pack, and process outbound shipments for delivery or pickup.
• Inspect incoming freight for accuracy and damage; document discrepancies.
• Load delivery and transfer trucks using forklift or hand truck safely.
• Perform periodic cycle counts to maintain inventory accuracy.
• Assist with receiving and stocking inventory in the warehouse.

Skills

Customer service

Communication

Inventory management

Teamwork

Forklift operation

Safety awareness

Sales skills

Barcode scanning

Physically fit

Education

High school diploma or equivalent

Tools

Barcoded inventory system

POS system

ERP system

Forklift certification

Job description

Johnstone Supply Albuquerque Group is seeking a dependable Counter/Warehouse Associate to support HVAC wholesale operations in a hybrid setting. You will assist customers at the counter, process orders, and handle inventory and shipping tasks.

The ideal candidate has strong organization, a customer-first mindset, experience with inventory systems, and a willingness to lift heavy items. Prior HVAC or building supply familiarity is a plus.