HVAC Counter Sales & Service Specialist

Johnstone Supply Albuquerque Group; Albuquerque (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous PTO

401(k) plan

Performance-based incentives

Job summary

A leading HVAC wholesaler in Albuquerque is looking for a Counter Sales and Service Associate to assist customers with parts and equipment. The ideal candidate should have strong customer service skills and some experience in the HVAC industry, although training is provided. Responsibilities include greeting customers, processing transactions, and providing product information to enhance sales opportunities. Competitive compensation and top-tier benefits are offered.

Qualifications

• Excellent customer service and phone communication skills.
• Experience in HVAC, plumbing, or building products preferred.
• Must frequently lift over 50 lbs and perform physically demanding tasks.

Responsibilities

• Greet and assist walk-in and call-in customers professionally.
• Generate new and repeat sales with accurate product information.
• Upsell and cross-sell products to enhance customer satisfaction.

Skills

Customer service skills

Phone communication skills

Sales skills

Technical knowledge of HVAC systems

Education

High school diploma or equivalent

Tools

RF scanners

ERP system knowledge

Job description

A leading HVAC wholesaler in Albuquerque is looking for a Counter Sales and Service Associate to assist customers with parts and equipment. The ideal candidate should have strong customer service skills and some experience in the HVAC industry, although training is provided. Responsibilities include greeting customers, processing transactions, and providing product information to enhance sales opportunities. Competitive compensation and top-tier benefits are offered.