HVAC Counter Sales Pro | Upsell & Service Focused

bakerdistributing; North Highlands (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Baker Distributing Company is seeking a Counter Sales Associate to manage the sales counter at a wholesale HVAC distributorship. The role centers on delivering strong customer service in a sales-driven environment and assisting customers with parts, equipment, and supplies.

Key duties include processing sales orders, upselling related items, and maintaining an organized showroom. Candidates should have a HS diploma, HVAC knowledge, and strong communication skills to support dealers and end users.

Qualifications

• Strong interpersonal skills and relationship-building abilities.
• Customer service mindset and ability to upsell where appropriate.
• Clear written and verbal communication.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with dealers and end users.
• Complete sales order process and upsell related items.
• Handle walk-in and phone inquiries and source/ship parts.

Skills

Interpersonal skills

Customer service

Communication skills

Analytical aptitude

Problem-solving

Team player

English communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baker Distributing Company is seeking a Counter Sales Associate to manage the sales counter at a wholesale HVAC distributorship. The role centers on delivering strong customer service in a sales-driven environment and assisting customers with parts, equipment, and supplies.

Key duties include processing sales orders, upselling related items, and maintaining an organized showroom. Candidates should have a HS diploma, HVAC knowledge, and strong communication skills to support dealers and end users.