HVAC Counter Sales Pro — Upsell & Service

Baker Distributing; Wilson (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Baker Distributing is seeking a Counter Sales Associate to join our wholesale HVAC distribution team. You will provide exceptional customer service, drive sales, and assist showroom operations in a fast-paced environment.

Ideal candidates bring HVAC product knowledge, strong communication, and a proven ability to build relationships with contractors and dealers. This full-time role is on-site at our Wilson, NC location.

Qualifications

• Minimum high school diploma; business degree preferred.
• Experience with HVAC equipment in wholesale distribution.
• Strong customer service, problem-solving, and relationship-building.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office.

Responsibilities

• Represent Baker Distributing as a leader and maximize sales.
• Assist showroom merchandising, restocking, and customer sourcing.
• Handle walk-in and phone customers and upsell items.
• Process sales orders and manage inventory control and warranty.
• Maintain a safe, organized workspace and follow PPE protocols.

Skills

Interpersonal skills

Customer service

Problem solving

Relationship building

Multitasking

Communication skills

MS Office

Technical experience

Sales experience

Inventory management

Purchasing

Process improvement

Education

Bachelor's degree in business

High School Diploma or GED

Tools

MS Office

Job description

Baker Distributing is seeking a Counter Sales Associate to join our wholesale HVAC distribution team. You will provide exceptional customer service, drive sales, and assist showroom operations in a fast-paced environment.

Ideal candidates bring HVAC product knowledge, strong communication, and a proven ability to build relationships with contractors and dealers. This full-time role is on-site at our Wilson, NC location.