Hungarian-Speaking Customer Support Pro - Relocate to Sofia

Mercier Consultancy Group; United States; Remote; USD 13,000 - 19,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Comprehensive health insurance

Fully paid relocation package

Monthly performance bonus

Career progression opportunities

Job summary

Mercier Consultancy Group is seeking a Hungarian-speaking Customer Support Representative to join our global team in Sofia, Bulgaria. You will handle customer inquiries by phone, email, and live chat, ensuring high-quality, timely resolutions and accurate record-keeping.

The role offers training, a relocation package, and a clear path for career progression. Applicants should be fluent in Hungarian and proficient in English, with a willingness to relocate to Sofia.

Qualifications

• Fluent in Hungarian (spoken and written).
• Proficient in English.
• Experience in Customer Support is advantageous.

Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Represent the company as a brand ambassador in the Customer Support Services industry.
• Resolve customer inquiries with patience and professionalism.
• Maintain accurate customer records in internal databases.
• Collaborate with cross-functional teams to address complex technical concerns.
• Participate in ongoing product and support training.

Skills

Hungarian

English

Customer support

Job description

Mercier Consultancy Group is seeking a Hungarian-speaking Customer Support Representative to join our global team in Sofia, Bulgaria. You will handle customer inquiries by phone, email, and live chat, ensuring high-quality, timely resolutions and accurate record-keeping.

The role offers training, a relocation package, and a clear path for career progression. Applicants should be fluent in Hungarian and proficient in English, with a willingness to relocate to Sofia.