Hungarian Speaking Support Pro — Training & Relocation

Employers from Greece; United States; Remote; USD 20,000 - 27,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training programs

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Job summary

Mercier Consultancy Group seeks a Hungarian Speaking Support Specialist to join our client operations in Bulgaria. You will provide high-quality technical and functional support to customers via phone, email, and live chat, while maintaining brand standards.

Relocation assistance, comprehensive training, health insurance, and an opportunity to grow in a multinational team are included. Must be native or fluent in Hungarian with strong English and be willing to work on-site in Sofia.

Qualifications

• Hungarian speaking ability (native or fluent) is mandatory.
• Strong English to collaborate in a multinational office.
• Experience in professional customer support is desirable.

Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Maintain excellence in customer support by resolving inquiries with accuracy and empathy.
• Represent clients by upholding brand communication standards in Hungarian.
• Document and track customer interactions in the CRM system.
• Collaborate with international teams to optimize workflows and service experience.
• Contribute to team goals by achieving KPIs and quality benchmarks.
• Escalate complex issues to appropriate departments for timely resolution.

Skills

Hungarian fluent

English proficient

Customer support experience

Job description

Mercier Consultancy Group seeks a Hungarian Speaking Support Specialist to join our client operations in Bulgaria. You will provide high-quality technical and functional support to customers via phone, email, and live chat, while maintaining brand standards.

Relocation assistance, comprehensive training, health insurance, and an opportunity to grow in a multinational team are included. Must be native or fluent in Hungarian with strong English and be willing to work on-site in Sofia.