Hungarian-Speaking Solutions Consultant | Relocation

Mercier Consultancy Group; United States; À distance; USD 13 000 - 23 000; Plein temps

Avantages offerts par ce poste

Fully paid training

Health insurance

Relocation package

Performance bonus

Career growth

Relocation support

Résumé du poste

Mercier Consultancy Group is seeking a Hungarian Speaking Solutions Consultant in Bulgaria. You will be the primary contact for Hungarian-speaking clients, handling inquiries across phone, email, and live chat, and collaborating with teams to resolve issues. English proficiency and EU passport/work permit are required.

Relocation is provided. Prior customer support experience is preferred. Join our premier international recruitment firm and advance your career with fully paid training, health

Qualifications

• Hungarian (native or fluent) spoken and written is mandatory.
• Proficiency in English to communicate in an international office.
• Validity of EU passport or Bulgarian work permit required.
• Willingness to relocate to Bulgaria for the role.
• Experience in customer support or client-facing environments preferred.

Responsabilités

• Serve as the primary contact for Hungarian-speaking clients with prompt, accurate service delivery.
• Resolve inquiries via phone, email, and live chat across channels.
• Maintain high customer satisfaction by delivering tailored solutions.
• Collaborate with cross-functional teams to escalate and resolve technical or process-related issues.
• Analyze customer feedback to improve service delivery protocols and KPIs.
• Meet and strive to exceed performance metrics to qualify for monthly bonuses.
• Document all interactions in the CRM accurately and professionally.
• Readiness to relocate to Bulgaria for this position.

Connaissances

Hungarian language

English proficiency

Relocation willingness

Communication skills

Problem-solving mindset

Description du poste

Mercier Consultancy Group is seeking a Hungarian Speaking Solutions Consultant in Bulgaria. You will be the primary contact for Hungarian-speaking clients, handling inquiries across phone, email, and live chat, and collaborating with teams to resolve issues. English proficiency and EU passport/work permit are required.

Relocation is provided. Prior customer support experience is preferred. Join our premier international recruitment firm and advance your career with fully paid training, health