Hungarian Speaking Support Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 20.000 - 27.000; Vollzeit

Benefits dieser Stelle

Competitive Monthly Salary

Fully Paid Training programs

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Zusammenfassung

Mercier Consultancy Group seeks a Hungarian Speaking Support Specialist to join our client operations in Bulgaria. You will provide high-quality technical and functional support to customers via phone, email, and live chat, while maintaining brand standards.

Relocation assistance, comprehensive training, health insurance, and an opportunity to grow in a multinational team are included. Must be native or fluent in Hungarian with strong English and be willing to work on-site in Sofia.

Qualifikationen

• Hungarian speaking ability (native or fluent) is mandatory.
• Strong English to collaborate in a multinational office.
• Experience in professional customer support is desirable.

Aufgaben

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Maintain excellence in customer support by resolving inquiries with accuracy and empathy.
• Represent clients by upholding brand communication standards in Hungarian.
• Document and track customer interactions in the CRM system.
• Collaborate with international teams to optimize workflows and service experience.
• Contribute to team goals by achieving KPIs and quality benchmarks.
• Escalate complex issues to appropriate departments for timely resolution.

Kenntnisse

Hungarian fluent

English proficient

Customer support experience

Jobbeschreibung

at Mercier Consultancy Group

Hungarian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-leading organizations across Europe. We specialize in finding elite candidates for prestigious jobs in Bulgaria, ensuring a seamless integration into new professional chapters.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Support Specialist position in Bulgaria within the dynamic Customer Support Services industry. This is an exceptional opportunity to advance your career in a vibrant, international environment while enjoying the support of a comprehensive relocation package.

Key Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Maintain excellence within the Customer Support Services sector by resolving inquiries with precision and empathy.
• Represent our premium clients by upholding strict brand communication standards in Hungarian.
• Document and track customer interactions accurately within the internal CRM system.
• Collaborate with international teams to optimize workflows and enhance the overall service experience.
• Contribute to team goals by achieving key performance indicators and quality benchmarks.
• Escalate complex issues to the appropriate internal departments, ensuring timely resolution for the client.

Requirements

• Native or fluent Hungarian (spoken and written) is mandatory for this role.
• Previous experience in a professional Customer Support Services environment is highly desirable.
• Strong proficiency in English to collaborate within our multinational office.
• A valid EU passport or the legal right to work in Bulgaria.
• Exceptional problem-solving skills and a customer-centric mindset for our Hungarian-speaking jobs.
• Willingness to relocate to Sofia for this on-site opportunity.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay).
• Lucrative Monthly Performance Bonus based on your individual contribution.
• And Much More, including team events, social outings, and career progression pathways.

Life in Bulgaria

Sofia is a hidden gem in Eastern Europe, offering a unique blend of historical charm and modern urban living. Bulgaria boasts a diverse climate, stunning natural landscapes, and a vibrant cultural scene, making it one of the most exciting destinations for those seeking international jobs in Bulgaria. With an affordable cost of living and a rapidly growing tech hub, Bulgaria is the perfect place to build your future.

By joining our team, you will enjoy a high quality of life with excellent dining, a thriving cafe culture, and easy access to both mountain resorts and the Black Sea coast. Choosing this Hungarian Speaking Support Specialist position in Bulgaria is not just a career move—it is a lifestyle upgrade. Experience the welcoming atmosphere of Bulgaria and fast-track your career with Mercier Consultancy Group.