Swedish-Speaking Customer Support Specialist — Relocation to Sofia

Employers from Greece; United States; A distancia; USD 13.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully paid professional training

Comprehensive private health insurance

Fully paid relocation package (flight,

Monthly performance bonus

Descripción de la vacante

Mercier Consultancy Group is hiring a Swedish Speaking Customer Support Specialist to join their team in Sofia, Bulgaria. The role focuses on delivering high-quality support through phone, email and live chat, with emphasis on clear communication and problem solving.

You will collaborate with cross-functional teams, meet KPIs, and benefit from relocation support and training opportunities in a dynamic international environment.

Formación

• Swedish fluency (spoken and written) is mandatory.
• EU passport holder mandatory for Bulgaria employment.
• Experience in customer support is advantageous.

Responsabilidades

• Provide excellent customer support via phone, email, and chat.
• Resolve inquiries and issues with first-contact resolution.
• Document interactions accurately in the CRM system.

Conocimientos

Swedish language

Customer support

Communication

Herramientas

CRM software

Office suite

Descripción del empleo

Mercier Consultancy Group is hiring a Swedish Speaking Customer Support Specialist to join their team in Sofia, Bulgaria. The role focuses on delivering high-quality support through phone, email and live chat, with emphasis on clear communication and problem solving.

You will collaborate with cross-functional teams, meet KPIs, and benefit from relocation support and training opportunities in a dynamic international environment.