Hungarian Speaking Customer Support Representative - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 18.000 - 29.000; Vollzeit

Benefits dieser Stelle

Fully Paid Training

Health Insurance

Relocation Package

Performance Bonus

Career Progression

Zusammenfassung

Mercier Consultancy Group is seeking a Hungarian Speaking Customer Support Representative to join our global team in Sofia. You will provide high-quality support to customers via phone, email and live chat, and maintain accurate records in internal databases.

The role offers relocation to Sofia, comprehensive health insurance, a competitive monthly salary, and ongoing training. Fluency in Hungarian and English, a valid EU passport, and willingness to relocate are essential.

Qualifikationen

• Native or fluent Hungarian (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry is advantageous.
• Strong communication skills and a passion for helping people.
• Willingness to relocate to Sofia, Bulgaria.

Aufgaben

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Represent the company as a brand ambassador, ensuring excellence in the Customer Support Services industry.
• Effectively resolve customer inquiries, troubleshooting issues with patience and professionalism.
• Maintain accurate customer records in our internal database systems.
• Collaborate with cross-functional teams to elevate complex technical concerns appropriately.
• Participate in ongoing training to stay updated on product features and support protocols.
• Contribute to a positive team environment, striving to meet and exceed monthly performance targets.

Kenntnisse

Hungarian language

English language

Customer support

Communication skills

Jobbeschreibung

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing solutions, we specialize in identifying high-potential candidates for the dynamic Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional to join a global team in Sofia for a Hungarian Speaking Customer Support Representative position in Bulgaria. This role is an excellent opportunity to advance your career within the Customer Support Services sector while enjoying the vibrant culture of a leading European hub for international talent.

Key Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Represent the company as a brand ambassador, ensuring excellence in the Customer Support Services industry.
• Effectively resolve customer inquiries, troubleshooting issues with patience and professionalism.
• Maintain accurate customer records in our internal database systems.
• Collaborate with cross-functional teams to elevate complex technical concerns appropriately.
• Participate in ongoing training to stay updated on product features and support protocols.
• Contribute to a positive team environment, striving to meet and exceed monthly performance targets.

Requirements

• Native or fluent Hungarian (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry is considered a significant advantage.
• Strong communication skills and a passion for helping people.
• Willingness to relocate to Sofia for this rewarding role among the top jobs in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Sofia.
• Attractive Monthly Performance Bonus.
• Excellent career progression opportunities within the Customer Support Services sector.
• And Much More...

Life in Bulgaria

Sofia is rapidly becoming one of the most exciting destinations for international professionals seeking quality jobs in Bulgaria. With a unique blend of ancient history, modern infrastructure, and a vibrant social scene, Bulgaria offers a high standard of living at a very affordable cost. Enjoy the beautiful weather, stunning mountain views, and the welcoming nature of the local culture as you settle into your new life in Bulgaria.

Beyond the professional growth, living in Bulgaria allows you to enjoy a thriving culinary scene and an active nightlife. Many professionals who secure a Hungarian Speaking Customer Support Representative position in Bulgaria find that the quality of life exceeds their expectations. We are here to support your transition, ensuring that your move to Bulgaria is as seamless as possible.