Hungarian Speaking CSR - Sofia Relocation & Training

Employers from Greece; United States; Remote; USD 18,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Performance Bonus

Career Progression

Job summary

Mercier Consultancy Group is seeking a Hungarian Speaking Customer Support Representative to join our global team in Sofia. You will provide high-quality support to customers via phone, email and live chat, and maintain accurate records in internal databases.

The role offers relocation to Sofia, comprehensive health insurance, a competitive monthly salary, and ongoing training. Fluency in Hungarian and English, a valid EU passport, and willingness to relocate are essential.

Qualifications

• Native or fluent Hungarian (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry is advantageous.
• Strong communication skills and a passion for helping people.
• Willingness to relocate to Sofia, Bulgaria.

Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Represent the company as a brand ambassador, ensuring excellence in the Customer Support Services industry.
• Effectively resolve customer inquiries, troubleshooting issues with patience and professionalism.
• Maintain accurate customer records in our internal database systems.
• Collaborate with cross-functional teams to elevate complex technical concerns appropriately.
• Participate in ongoing training to stay updated on product features and support protocols.
• Contribute to a positive team environment, striving to meet and exceed monthly performance targets.

Skills

Hungarian language

English language

Customer support

Communication skills

Job description

Mercier Consultancy Group is seeking a Hungarian Speaking Customer Support Representative to join our global team in Sofia. You will provide high-quality support to customers via phone, email and live chat, and maintain accurate records in internal databases.

The role offers relocation to Sofia, comprehensive health insurance, a competitive monthly salary, and ongoing training. Fluency in Hungarian and English, a valid EU passport, and willingness to relocate are essential.