Hungarian Speaking Customer Support Representative - Work In Sofia, Bulgaria

Mercier Consultancy Group; United States; Remote; USD 13,000 - 19,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Comprehensive health insurance

Fully paid relocation package

Monthly performance bonus

Career progression opportunities

Job summary

Mercier Consultancy Group is seeking a Hungarian-speaking Customer Support Representative to join our global team in Sofia, Bulgaria. You will handle customer inquiries by phone, email, and live chat, ensuring high-quality, timely resolutions and accurate record-keeping.

The role offers training, a relocation package, and a clear path for career progression. Applicants should be fluent in Hungarian and proficient in English, with a willingness to relocate to Sofia.

Qualifications

• Fluent in Hungarian (spoken and written).
• Proficient in English.
• Experience in Customer Support is advantageous.

Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Represent the company as a brand ambassador in the Customer Support Services industry.
• Resolve customer inquiries with patience and professionalism.
• Maintain accurate customer records in internal databases.
• Collaborate with cross-functional teams to address complex technical concerns.
• Participate in ongoing product and support training.

Skills

Hungarian

English

Customer support

Job description

Hungarian Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing solutions, we specialize in identifying high-potential candidates for the dynamic Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional to join a global team in Sofia for a Hungarian Speaking Customer Support Representative position in Bulgaria. This role is an excellent opportunity to advance your career within the Customer Support Services sector while enjoying the vibrant culture of a leading European hub for international talent.

Key Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.

• Represent the company as a brand ambassador, ensuring excellence in the Customer Support Services industry.

• Effectively resolve customer inquiries, troubleshooting issues with patience and professionalism.

• Maintain accurate customer records in our internal database systems.

• Collaborate with cross-functional teams to elevate complex technical concerns appropriately.

• Participate in ongoing training to stay updated on product features and support protocols.

• Contribute to a positive team environment, striving to meet and exceed monthly performance targets.

• Native or fluent Hungarian (spoken and written).

• Professional proficiency in English.

• Valid EU passport (mandatory).

• Previous experience in the Customer Support Services industry is considered a significant advantage.

• Strong communication skills and a passion for helping people.

• Willingness to relocate to Sofia for this rewarding role among the top jobs in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Sofia.
• Attractive Monthly Performance Bonus.
• Excellent career progression opportunities within the Customer Support Services sector.
• And Much More

Life in Bulgaria

Sofia is rapidly becoming one of the most exciting destinations for international professionals seeking quality jobs in Bulgaria. With a unique blend of ancient history, modern infrastructure, and a vibrant social scene, Bulgaria offers a high standard of living at a very affordable cost. Enjoy the beautiful weather, stunning mountain views, and the welcoming nature of the local culture as you settle into your new life in Bulgaria.

Beyond the professional growth, living in Bulgaria allows you to enjoy a thriving culinary scene and an active nightlife. Many professionals who secure a Hungarian Speaking Customer Support Representative position in Bulgaria find that the quality of life exceeds their expectations. We are here to support your transition, ensuring that your move to Bulgaria is as seamless as possible.