Human Services Assistant I/II — Client Support & Admin

Commonwealth of VA Careers; Page (VA); On-site; USD 32,000 - 51,000; Full time

Job summary

Commonwealth of Virginia Careers is seeking a Human Services Assistant I to perform routine administrative tasks and support agency clients under supervision. The role focuses on intake, documentation, and basic clerical duties in a public service setting.

The position is full-time, with established guidelines and procedures, and distinguishes from higher-level staff by requiring closer supervision while performing routine activities.

Qualifications

• High school diploma or equivalent with work experience in customer service or clerical work involving contact with the public.

Responsibilities

• Interview clients and take applications for services or benefits.
• Document file, inputs data, prepare and maintain records.
• Prepare periodic, special and other reports.
• Verifies complex statistical and other reports for accuracy and completeness.
• Prepares and types a variety of financial, statistical forms and reports, case documentation.
• Prepare case files, completes inquiries.
• Purges cases.
• Answers telephone and takes messages.
• Purchases clothes for children.
• Transports clients.
• Assists children in activities of daily living; and
• Mails vendor invoices, surveys and other correspondence.

Skills

Clerical procedures

Data entry

Customer service

Interpersonal skills

Education

High school diploma

Tools

Office equipment

Job description

Commonwealth of Virginia Careers is seeking a Human Services Assistant I to perform routine administrative tasks and support agency clients under supervision. The role focuses on intake, documentation, and basic clerical duties in a public service setting.

The position is full-time, with established guidelines and procedures, and distinguishes from higher-level staff by requiring closer supervision while performing routine activities.