Client Services Assistant — Human Services I/II

New LHRC External Career Site; Stanley (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

New LHRC External Career Site is seeking an entry-level Human Services Assistant I. The role supports agency clients under supervision, handling administrative tasks and following established policies. Knowledge of clerical processes and strong customer service will help you assist with benefits and services.

Responsibilities include client interviews, data entry, report preparation, and record maintenance, with emphasis on accuracy and courtesy in interactions with clients and staff.

Qualifications

• High school diploma or equivalent with customer service or clerical experience.
• Knowledge of administrative and clerical procedures and terminology.
• Basic math skills for rates, ratios and percentages.

Responsibilities

• Interviews clients and takes applications for services or benefits.
• Documents file, inputs data, prepares and maintains records.
• Prepares periodic, special and other reports.
• Verifies complex statistical and other reports for accuracy.
• Prepares case files and inquiries; mails invoices and correspondence.
• Answers telephone and takes messages.

Skills

Admin procedures

Data entry

Office equipment

Customer service

Education

High school diploma

Tools

Word processing software

Spreadsheet software

File management systems

Job description

New LHRC External Career Site is seeking an entry-level Human Services Assistant I. The role supports agency clients under supervision, handling administrative tasks and following established policies. Knowledge of clerical processes and strong customer service will help you assist with benefits and services.

Responsibilities include client interviews, data entry, report preparation, and record maintenance, with emphasis on accuracy and courtesy in interactions with clients and staff.