Hub Operations Specialist — Admin & Customer Support

Federal Express Corporation; Ontario (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Federal Express Corporation is seeking a diligent clerical/administrative professional to support hub and station operations. You will assist in linehaul, records management, QA and customer service while addressing damaged or misaddressed packages to safeguard delivery times.

Applicants should have a High School Diploma or GED and at least two years of customer service or clerical experience; dock or distribution center exposure is a plus.

Qualifications

• High School Diploma or GED required.
• Two years customer service, clerical or related experience.
• Experience in dock operations or distribution center setting preferred.
• General business skills including typing, data entry, phone use, copier and fax.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Time management and multitasking in a fast-paced environment.

Responsibilities

• Perform clerical and administrative functions for hub and station operations.
• Tend to damaged and incorrectly addressed packages to optimize delivery time.
• Serve as first line of contact for customers on various issues.

Skills

Customer service

Clerical work

Data entry

Time management

Communication skills

multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a diligent clerical/administrative professional to support hub and station operations. You will assist in linehaul, records management, QA and customer service while addressing damaged or misaddressed packages to safeguard delivery times.

Applicants should have a High School Diploma or GED and at least two years of customer service or clerical experience; dock or distribution center exposure is a plus.